Terms and Conditions of use 

By visiting our web site and purchasing our products you agree to the below terms and conditions:

1. About us

a) "Wellnesstore.uk" is the trademark or registered trademark of Wellnesstore.uk Ltd and/or our affiliates in the U.K. and in other countries.

b) The material in the Web Site is copyright to Wellnesstore.uk Ltd or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

c) Our contact address is: Wellnesstore.uk Ltd, 37 Cardinal Close, Bury St Edmunds, IP32 7LR, Suffolk, UK

You can email us at: info@wellnesstore.uk

2. Products description and other information published on our web site.

a) All our products should only be used to complement a healthy and balanced diet.

You acknowledge that only a healthy, balanced diet, regular exercise and adequate medical supervision will enhance or sustain your general health and well being.

b) Our products are not an alternative to a healthy diet, exercise and medical advice. No part of our website contents should be regarded as medical advice or a health claim under any circumstances.

c) All our products are aimed for adults only unless expressly stated otherwise.

d) If you are pregnant, breastfeeding, taking any medications or suffer from any medical conditions, please consult a doctor before using any of our products.

e) Do not exceed the recommended daily dosage of any product.

f) Do not use any of our products if you are allergic to any of the ingredients.

g) We have tried to ensure that information provided in the Web Site is accurate. It has been prepared and submitted based on publicly available on-line materials, publications and journals. However, we make no representation and give no warranty of any kind in respect of the information.

h) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission.

i) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

j) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

3. Prices and Payments

a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.

b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

c) Payment is made by credit or debit card or PayPal at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your original payment method. We do not store credit card details nor do we share customer details with any 3rd parties.

d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

4. Delivery

a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

d) We will generally ship your order on the same working day, if the payment reaches us before 1:30pm, via one of our chosen couriers/postal service providers, such as UKmail, Yodel, Hermes, Royal Mail, DPD, etc. Your order will typically be delivered within 2-3 working days(Mon-Fri) from receiving your payment and correct postal address.

5. Order cancellations and product returns

a) You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven calendar days, beginning on the day after you receive the goods.

b) If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unles we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.

c) We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

d) Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

6. Conclusion

a) The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.

c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.